Phone & Online Counselling Brisbane

Through secure video calls or phone sessions, we bring the expertise of traditional counselling to the digital realm to provide you with the psychological support you need. Research has indicated that psychological treatment delivered via telehealth is as effective as psychological treatment delivered in person. Clients consistently provide feedback to us that the convenience of being able to attend appointments online has been beneficial in their recovery.  Psychologists and counsellors attending our Brisbane Online Counselling Clinic are experienced and compassionate professionals, who are dedicated to providing a safe virtual space, where you can explore your thoughts, feelings, and concerns, either on Zoom or over the phone. The professional counsellors and psychologists strive to empower individuals to navigate life’s complexities with resilience and strength. Your journey towards the kind of life you wish to be living can be navigated either online or over the phone. 

Our online counselling sessions cover a wide range of topics, addressing various mental health conditions, and other personal development and life challenges. Anything you would discuss with a psychologist or counsellor in person, you can discuss over the phone or in an online session.  

 While face-to-face appointments may be preferred, online therapy can be more beneficial especially for those suffering with and working on managing their anxiety, for the following reasons:

• issues with clinic accessibility (limited access, mobility, or transport difficulty)
• difficulty or inability to find specialised care within the vicinity of their residential area
• residence or employment involving frequent commute that directly impacts their ability to attend in-clinic appointments
• pregnant women or new mums experiencing issues with attending regular schedules
• high levels of anxiety leading to reluctance or difficulty in seeking treatment, extending to intense or extreme distress in attending initial sessions

 Online therapy, while providing several advantages, has its own limitations as a mode of therapy:

• There may be confidentiality issues with online therapy on top of traditional confidentiality restrictions found in standard ‘in clinic’ traditional therapy. More information can be provided on the matter, should clients have concerns.
• Given the lack of non-verbal or haptic cues in online therapy, misunderstandings may be present. Real-time lag and psychologist availability may be at odds with client expectation with regard to email and SMS message communications. In opting for online therapy, your psychologist will discuss preferred communication windows for all forms of electronic communication with you.
• There is a particular standard for computer and network specifications required for online therapy to ensure an efficient flow with therapy sessions. Poor quality of internet service or outdated software can negatively affect a client’s experience with online therapy. An ‘e-consent form’ is provided for all telephone and online therapy clients that takes into consideration the above limitations, which clients must sign. There will be opportunity to discuss the form and it’s contents with your counsellor or psychologist during your initial appointment.

 Online therapy is not ideal for those who are actively suicidal, experiencing suicidal ideation, or are practising self-harming behaviours. As well, clients who have a psychotic or manic illness, and/or have been confined in the past month, are not suitable for online therapy. 

 In our fast-paced, interconnected world, seeking support and guidance for life’s challenges has never been more accessible. We offer confidential and professional online counselling services designed to meet you where you are, both geographically and emotionally. 

To be frank, Australia is currently amid a mental health crisis. According to the ABS, 1 in 5 people have been living with a mental health condition in the past year alone. Mental health problems not only affect our minds, but they can wreak havoc on our lives and livelihoods as well, threatening relationships, careers, and even physical wellbeing. If you or someone close to you is experiencing mental health challenges, it’s important to know that you’re not alone with the Online Counselling Clinic by your side. If you are struggling with trauma, anxiety, grief, depression, relationships, stress or need help with the demands of working in the health industry or with your professional career, therapists at the online Brisbane Counselling Clinic are here to understand, support you and develop a treatment plan tailored to your needs. All practitioners attending our Centre are registered with the relevant Australian Government and Allied Health Industry regulators and abide by their ethical and professional standards of conduct. If you think that you or someone you know could benefit from seeing a counsellor then please give us a call or send us a message. Our receptionists are kind, friendly and always keen to assist with any questions you may have. We look forward to being of help!